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FAQ

  • What sizes do you offer?
    Our sizing runs from XS to XL, depending on the garment. Each product page includes a detailed size guide to help you find your best fit. If you’re unsure, feel free to contact us - we’re happy to advise.
  • How long does shipping take?
    All orders are processed within 2–3 business days. Delivery times vary by location: UK & Europe: 3–7 business days US & Canada: 7–14 business days Rest of World: 10–20 business days You’ll receive a tracking link once your order has shipped.
  • Do you accept returns or exchanges?
    Yes, we accept returns within 14 days of delivery for unworn items in original condition. For more details, visit our Returns & Exchanges page or reach out to us directly.
  • Can I change or cancel my order?
    Orders can be modified or cancelled within 24 hours of purchase. After that, we begin processing. If you need help urgently, email us at contact@rendetta.com and we’ll do our best to assist.
  • Is your packaging sustainable?
    Yes, we use recyclable materials wherever possible, with minimal packaging designed to reduce waste while protecting your order.
  • Do you ship internationally?
    Yes, we ship worldwide. Shipping rates and delivery times will be shown at checkout based on your location.
  • How can I contact customer service?
    You can reach us at contact@rendetta.com or through the contact form on our site. We aim to respond within 24 hours, Monday–Friday.
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